FREQUENTLY ASKED QUESTIONS
How to order ?
In order to establish a formal estimate, your postal address, phone number and desired cover will be requested.
We will also need your registration number to affix it to your canopy cover.
You will be asked for photos of the aircraft (in particular for the positioning of the handles, mirrors, antennas, winglets, probes).
Once you have validated your quote and made your transfer, we put the production of your order in the workshop schedule. The production date will be communicated to you at this time.
Additional information may be requested (T ° probe, antenna, etc.).
On the day of shipment, we will give you the tracking number. We ship by Colissimo. We can ship with other service providers (Chronopost, DHL, etc.). This is done on request and on estimate. Your shipment will be accompanied by your invoice.
Do not hesitate to send us a return with photos of your covered aircraft.
How can I pay the bill ?
What are your delivery times ?
What are your shipping costs ?
What are your opening hours ?
Who to contact for more information or to order ?
Patricia, our sales manager will take care of your requests.
My aircraft is not on your site, what should I do ?
If your aircraft is not listed in our catalog, do not hesitate to contact us.
We can take the template (as far as possible), or check with a few measurements if we can use existing similar aircraft templates …
Also, we may not have uploaded this product yet.
Are you a handyman? We have a tutorial to help take a template.
What is the difference between Ecomembrane and Premium ?
The Ecomembrane product is intended for aircraft in hangars, and occasional outdoor installations, and for pilots looking for light cover without investing in “All Weather” protection.
Premium cover is intended for pilots wishing to cover their aircraft during their travels, or permanently installed outside for those who do not have hangars.
There is the option “attach by strap” with this fabric.
Why is there no more Ecolight Top cover ?
For our regulars, don’t worry, the Ecolight Top has simply changed its trade name to Premium, the quality remains the same, only the name changes.
What colors of protective covers do you offer ?
We only offer white covers to reflect the sun as much as possible and reduce its impact on your aircraft.
Can you put my registration on my canopy cover ?
Our canopy covers are automatically identified with the registration number of your aircraft.
(Examples: A-AAAA / AA-AAA / A1111 / 11 AA)
Can you customize my cover with my logo ?
We offer a customization service for your covers according to your desires or needs (company logo, slogan, name, reflection signs, etc.).
Do not hesitate to consult us.
Can I have a custom cover ?
Our catalog offers a very wide range of standard products, but custom work is our specialty.
With measurements, we can adapt our covers to the specifics of your aircraft (wire or ILS antennas, cable cutters, etc.).
Do not hesitate to contact us for any request.
How do I clean my cover ?
Wash your cover in soapy water, then rinse with water and air dry.
Machine and / or tumble dryer use is not recommended.
How do I store my cover ?
All our covers are supplied with an Aerobache storage bag.
Can I have a sample of your covers ?
Yes of course, samples are provided on request.
Where are your workshops located ?
We manufacture in our workshops located in France.
Where can I meet you ?
You can meet us at the Paris Air Show, Friedrichshafen, Blois…
If you are passing through our region, do not hesitate to come and visit us.
How can I contact you ?
Here are our coordonates :
Phone : +33 06 09 95 12 40
E-mail adress: info@aerobache.com
How to order ?
In order to establish a formal estimate, your postal address, phone number and desired cover will be requested.
We will also need your registration number to affix it to your canopy cover.
You will be asked for photos of the aircraft (in particular for the positioning of the handles, mirrors, antennas, winglets, probes).
Once you have validated your quote and made your transfer, we put the production of your order in the workshop schedule. The production date will be communicated to you at this time.
Additional information may be requested (T ° probe, antenna, etc.).
On the day of shipment, we will give you the tracking number. We ship by Colissimo. We can ship with other service providers (Chronopost, DHL, etc.). This is done on request and on estimate. Your shipment will be accompanied by your invoice.
Do not hesitate to send us a return with photos of your covered aircraft.
How can I pay the bill ?
What are your delivery times ?
What are your shipping costs ?
What are your opening hours ?
Who should I contact when I want more information or to order ?
Patricia, our sales manager will take care of your requests.
My aircraft is not on your site, what should I do ?
If your aircraft is not listed in our catalog, do not hesitate to contact us.
We can take the template (as far as possible), or check with a few measurements if we can use existing similar aircraft templates …
Also, we may not have uploaded this product yet.
Are you a handyman? We have a tutorial to help take a template.
What is the difference between Ecomembrane and Premium ?
The Ecomembrane product is intended for aircraft in hangars, and occasional outdoor installations, and for pilots looking for light cover without investing in “All Weather” protection.
Premium cover is intended for pilots wishing to cover their aircraft during their travels, or permanently installed outside for those who do not have hangars.
There is the option “attach by strap” with this fabric.
Why is there no more Ecolight Top cover ?
For our regulars, don’t worry, the Ecolight Top has simply changed its trade name to Premium, the quality remains the same, only the name changes.
What colors of protective covers do you offer ?
We only offer white covers to reflect the sun as much as possible and reduce its impact on your aircraft.
Can you put my registration on my canopy cover ?
Our canopy covers are automatically identified with the registration number of your aircraft.
(Examples: A-AAAA / AA-AAA / A1111 / 11 AA)
Can you customize my cover with my logo ?
We offer a customization service for your covers according to your desires or needs (company logo, slogan, name, reflection signs, etc.).
Do not hesitate to consult us.
Can I have a custom cover ?
Our catalog offers a very wide range of standard products, but custom work is our specialty.
With measurements, we can adapt our covers to the specifics of your aircraft (wire or ILS antennas, cable cutters, etc.).
Do not hesitate to contact us for any request.
How do I clean my cover ?
Wash your cover in soapy water, then rinse with water and air dry.
Machine and / or tumble dryer use is not recommended.
How do I store my cover ?
All our covers are supplied with an Aerobache storage bag.
Can I have a sample of your covers ?
Yes of course, samples are provided on request.
Where are your workshops located, where do you manufacture the covers ?
We manufacture in our workshops located in France.
Where can I meet you ?
You can meet us at the Paris Air Show, Friedrichshafen, Blois…
If you are passing through our region, do not hesitate to come and visit us.
How can I contact you ?
Here are our coordonates :
Phone : +33 06 09 95 12 40
E-mail adress: info@aerobache.com